1. GENERAL 

1.1 Tradestaff Workwear reserves the right to amend these Terms and Conditions at any time. Any amendment will take effect from the time that it appears on the Website. The Terms and Conditions which apply at the time that you place your order are the Terms and Conditions which will apply to your order.

1.2 These Terms and Conditions are governed by the laws of New Zealand.

1. PRICING & TAXES 

2.1 Prices for goods are as shown on the website.

2.2 All prices and delivery charges are quoted in New Zealand Dollars and are inclusive of GST

2.3 Tradestaff Workwear reserves the right to change the prices of goods at any time without notice to you. The price displayed at the time that you place your order will continue to apply to you even if the price changes before your order is accepted by Tradestaff Workwear.

2.4 In addition to the price for the goods, you will also need to pay the advertised delivery charge (if any). Any delivery charge will appear in your shopping cart. You may click and collect from Tradestaff Workwear Store 596 Colombo St, Christchurch 8011. There is no charge for click and collect.

1. Orders

3.1 You can place an order by following the instructions on the website.

3.2 An order submitted by you is an offer by you to purchase the goods for the price plus the delivery charge as shown at the time of submission of your order.

3.3 Please check your order carefully before submitting it as orders may not be able to be changed or cancelled once the order has been accepted by Tradestaff Workwear. Tradestaff Workwear will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.

3.4 Where you place separate orders the goods will be delivered separately, and a separate delivery charge will apply to each order.

3.5 Branded workwear – The approval form is an indication to proceed with an order. Once the consumer signs an approval form of their logo set-up, you are now liable for for full payment. Once an order has entered production, the consumer is unable to cancel the order. Refunds to not apply to branded orders.

1. Payment

4.1 Tradestaff Workwear will process payment for your order when your payment has passed pre-authorisation. At this time Tradestaff Workwear will send you an email confirming that payment has been made and providing you with an order number. This email represents confirmation that your order has been accepted.

43.2 If Tradestaff Workwear is unable to fulfil your order we will contact you cancelling your order as soon as practicable.

4.3 In the event that your order is cancelled following the taking of the pre-authorisation, the pre-authorisation will be cancelled. The time that it takes for the pre-authorisation to be cancelled is likely to be between 1 and 10 days and will depend upon how quickly your financial institution/payment provider processes the cancellation.

4.4 You must pay for goods by credit card (Visa or Mastercard), or debit card, or (if this facility is available) by PayPal Account. The name on the credit card/debit card must match the name on the order. By providing your credit card/payment card you authorise Tradestaff Workwear to deduct the price and the applicable delivery charge(s) from such card.

4.5 Goods that you have ordered will not be dispatched to you until your payment for the goods has cleared. If your payment cannot be processed, your order will be rejected, and we will notify you by email.

4.6 Branded workwear – The approval form is an indication to proceed with an order. Once the consumer signs an approval form of their logo set-up, you are now liable for for full payment. Once an order has entered production, the consumer is unable to cancel the order. Refunds to not apply to branded orders.

1. Cancellation of Orders

5.1 Tradestaff Workwear reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. Tradestaff Workwear may do this for example, but without limitation, where:

(a) an event beyond Tradestaff Workwear control, such as storm, fire, flood, earthquake, terrorism, pandemic, power failure, war, strike or failure of computer systems, means that Tradestaff Workwear is unable to supply the goods within a reasonable time.

(b) Tradestaff Workwear suppliers are unable to supply goods that they have previously promised to supply

(c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the order being accepted.

d) Branded workwear – The approval form is an indication to proceed with an order. Once the consumer signs an approval form of their logo set-up, you are now liable for for full payment. Once an order has entered production, the consumer is unable to cancel the order. Refunds to not apply to branded orders.

1. 6. Delivery

6.1 Once Tradestaff Workwear has confirmed acceptance of your order, Tradestaff Workwear will endeavour to dispatch your order within three (3) working days unless a different time frame is specified in relation to any particular goods.

6.2 You may specify delivery instructions for any order (for example, you may authorise the delivery agent to leave the goods in a specified location if you will not be at the delivery address). Tradestaff Workwear will not be responsible for any order that is delivered in accordance with your delivery instructions.

6.3 Risk and title in goods passes to you on the date and time of delivery of the goods to the delivery address provided in your order.

6.4 Goods will only be delivered to addresses within New Zealand

6.5 Following dispatch of your goods, Tradestaff Workwear will email you with confirmation of dispatch and an invoice for your Order.

6.6 On delivery you may be required to sign a proof of delivery document. If you are not available to take delivery your goods, the goods will be taken to a local depot and a calling card containing the relevant contact details will be left at the delivery address.

1. Returns/Damaged or Faulty Goods

7.1 You should check your goods as soon as they are delivered to you in order to ensure that: they are what you ordered; and they are not damaged or faulty.

7.2 If you have a problem with any goods or otherwise wish to return them please contact us on Here

7.3 Tradestaff Workwear may, in its sole discretion, agree to you returning goods that otherwise comply with your order. A request to return goods in this manner, must be made within 14 days of the date of shipping the goods to you.

7.4 When returning Goods:

(a) please provide Tradestaff Workwear with your invoice number that relates to the goods that you are returning.

(b) please deliver the goods to Tradestaff Workwear’s store in original condition and packaging. The goods will remain your responsibility until they have been delivered to Tradestaff Workwear, and goods will be delivered at you expense. Tradestaff Workwear shall not be responsible for misdirected shipments or products that have been lost or damaged in transit.

6.6 You are not entitled to any refund or exchange just because any packaging is damaged in transit. The packaging exists to protect the goods themselves.

6.7 Any returned goods will be paid solely at Tradestaff Workwear’s discretion and will be made in the form of the original payment method used to pay for the goods by you.

6.8 Branded workwear – Refunds to not apply to branded orders.

1. PRIVACY 

7.1 Tradestaff Workwear policy on the collection, use and disclosure of customers’ personal information is set out in its Privacy Policy which forms part of these Terms and Conditions

Trade Customers (On Account)

1. Payment Terms

1.1 The customer shall make payment of the purchase price, plus GST, and any charges for freight, taxes, insurance or duties indicated on any invoice, order form, or other similar documentation issued by Tradestaff Workwear, on or before the 20th day of the month immediately following the date of such invoice.

1.2 Property and title in the goods shall remain with Tradestaff Workwear and shall only pass from Tradestaff Workwear when the customer has discharged all outstanding indebtedness to Tradestaff Workwear

1.2 Tradestaff Workwear has the right to charge interest (at a rate of 10% per annum) on any invoice not paid within the agreed payment period specified in the preceding clause.

1.3 All debt collection costs incurred by Tradestaff Workwear for the collection of any of the customers unpaid invoices shall be paid in full and without deduction by the customer.