Branding FAQ Guide: All you need to know
Everything you’ve been wondering about branding, answered.
Frequently Asked Questions
Got questions about our branded uniforms? We’ve got you covered! Check out our FAQs for answers on customization, sizing, delivery times, and more. If you can’t find what you’re looking for, just reach out—we’re here to help!
Our standard production turnaround time for branded workwear is 3–15 working days, depending on order volume and decoration method.
For Screen Print and Heat Transfer applications, a Vector file (AI, EPS, or PDF format) is required to maintain optimal resolution and edge clarity during production. For Embroidery, a high-quality JPEG file is sufficient for digitizing and stitch conversion.
Getting your branding started is easy! You can click “Add My Logo” on the product page, fill out our enquiry form, or email us at sales@tradestaffworkwear.co.nz with a brief description of your request and any relevant files. If you’d like a hand, just give us a call and we’ll happily guide you through the process.
No problem, we can help tidy up or recreate your logo if required. Additional costs may apply, and we’ll always advise you first.
Yes, you may supply your own garments for branding, subject to a minimum order quantity (MOQ) of 10 units. However, by providing your own garments, you acknowledge and agree that we shall not be held liable for any damage, alteration, or defect to garments not supplied by us. To ensure optimal results and mitigate any potential issues with the branding process, we strongly recommend using garments supplied by our company.
All branded workwear orders have a minimum of 6 garments. This minimum ensures the per-logo setup and application fees remain cost-effective for each order. Any embroidery order under 6 garments will incur a small order fee of $17.25 including GST.
A one-off set-up fee may apply to cover the preparation of your artwork. For larger orders, we may be able to offer set-up fee incentives.
No, once your artwork is set up and approved, it can be reused for future orders without an additional set-up fee.
Yes, a digital proof will be supplied for approval before your order goes into production.
Most items can be branded, however some PPE products have restrictions to ensure safety standards and compliance are maintained.
Branding is applied in a way that does not interfere with the safety or performance of compliant PPE garments.
Yes, a digital proof will be supplied for approval before your order goes into production.
Once approved and in production, changes may not be possible. Please review proofs carefully before approval.
Due to the customised nature of branded items, returns are not accepted unless the item is faulty or branding is incorrect.
Absolutely, whether you’re kitting out a new crew or refreshing existing uniforms, we’re happy to help.