FAQ's

How much is shipping?

Shipping is calculated by weight at checkout, starting from $5.95.

Do you have Afterpay?

Yes we do.

How long will my order take to arrive?

We use an overnight service with NZ Couriers. Shipping times starts after you have received your dispatch order confirmation email with your tracking. Orders placed Monday - Thursday before 3pm are same day dispatch. If you order on a Friday, your order will be dispatched the following business day. Subject to change during peak seasons, sale periods and COVID19 restrictions. 

How can I track my order?

You will be provided your tracing number in an email once your order has been dispatched. Alternatively, enter your tracking number in NZ Couriers  track and trace. If you do not receive your tracking number within 48hrs, please contact us directly. 

How do I know when my order has been sent?

You will receive a " your order has been dispatched email" once it has been packed. Please allow 24hrs for your tracking details to update.

Do you ship to PO Box's

Unfortunately NZ Couriers do not deliver to PO Box's. Please provide a physical address when placing your order.

Do you ship internationally?

Unfortunately, we do not ship internationally. We only deliver within NZ.

How do I return/exchange my order?

Please follow our Returns Policy guidelines, click the link below to view

https://www.tradestaffworkwear.co.nz/policies/refund-policy