Please note that some regions are experiencing significant delays due to the impacts of Omicron. Click here for more information on New Zealand Couriers Network Status for delay time frames in each Region.
17th February Click here
for more information on New Zealand Couriers Network Status in each region.
If you have questions, please don't hesitate to contact us directly.9th February
Please note major delays in Wellington due to blocked streets from the Freedom Convoy 2022 15 November
You are probably aware that New Zealand Couriers are operating in challenging condition's. The vast majority of items continue to be delivered the next day, but it is inevitable that some courier items arrive a little later than usual. There may be some delays in and out of Auckland due to border control measures and high freight volumes.
Extremely high freight volumes; combined with massive residential freight levels; and border restrictions and area Alert Levels, do create very unusual challenges.
If you are waiting on a residential delivery track and trace
will give you visibility on the item (you must have the tracking number) Important information
Contactless pick-ups and deliveries are in place New Zealand-wide. Please ensure our couriers can operate on your premises with at least 2m distancing.
Please do not send items to addresses that are closed. We do not have extensive storage facilities for undeliverable freight. If an accessible/open address is not supplied, we will have to return items to the sender (and charge the sender the return or redirection cost) – this happens to ensure that our network can continue to operate efficiently.
If you are considering sending an item to a business address, please make sure the business is open before placing your order.
If your business looks closed but is unlocked and open for deliveries please have a sign clarifying the business is open for deliveries (please make sure anyone you are sending to in Auckland also understands this).
New Zealand couriers are wearing masks when out and about. If a courier is on your premises, please can your people also wear masks if in proximity to them. We need to look after each other!
Thank you for your patience and understanding as New Zealand Couriers are doing all they can to manage during challenging times, we will do all we can to assist in any way possible.
If you have any questions regarding your order or time frames, please don't hesitate to contact us directly on; P:03 266 1595 E:Workwear@tradestaff.co.nz Thanks! Tradestaff Workwear Team